EMPLOYEE SATISFACTION SURVEY 2026Your feedback helps us improve your work environment. This survey is completely anonymous, and results are only viewed in aggregate. Please be as open as possible Please enable JavaScript in your browser to complete this form. - Step 1 of 10Select the appropriate answers and fill in the information where required. LayoutSex *SelectMaleFemaleGrade *SelectJuniorSeniorManagementAge *Select18 - 24 years25 - 34 years35 - 44 years45 - 54 years55 - 64 years65 - 74 yearsLocation *SelectCorporate OfficeApapa FlourOta Noodles PlantSeasoningPort Harcourt Noodles PlantPFMPort Harcourt SnacksPort Harcourt PastaAba NoodlesAba PastaAba FlourInsigniaRafflesKaduna PlantLength of service *Select1 - 5 years6 - 10 years11 - 15 years16 - 20 years20+ yearsNextBased on the offered scales, please select the best answer to each of the following questions. 1. I understand what is expected of me in my role at the company *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree2. I have clear performance targets/KPIs for production, operations, or support *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree4. SOPs/work instructions for my role are clear and up-to-date *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree3. I have the tools, equipment, materials needed to do my job safely & well *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree5. I know how my work impacts quality and customer satisfaction *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree6. I’m not given conflicting priorities by different bosses *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree7. Workload is fairly distributed in my team/shift *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree8. I have authority to make decisions needed for my job *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree9. I feel proud to work for the company *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree10. My job gives me a sense of accomplishment daily *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeNext11. The work I do is interesting and uses my skills * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Strongly DisagreeDisagreeNeutralAgreeStrongly Agree 12. I would recommend the company as a great place to work * Not at all Likely Extremely Likely 012345678910 13. I see clear career growth/development opportunities in this organization * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 14. Overall, I am satisfied with my job * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 15. The company prioritizes worker safety over production targets * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 16. PPE - helmet, boots, nose mask, ear plugs - is provided and enforced * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 17. Safety training, fire drills, and emergency procedures are regular and practical * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 18. I can report unsafe conditions without fear of punishment * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 19. Factory/office/warehouse is clean, ventilated, and hygienic * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 20. Shift patterns give me adequate rest - no dangerous overtime * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree Next21. Heat, noise, dust in production areas is well managed *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree22. I feel safe working at the company *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree23. My HOD/Manager leads by example and lives the company's values *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree24. Management communicates clear vision: “To be No.1 and feed the world” *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree25. My manager gives regular, fair feedback on my performance *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree26. Decisions from top management are explained with “why” *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree27. Managers are accessible and listen to staff concerns *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree28. Recognition for good work is timely and genuine - not just at year end *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree29. Leadership handles discipline fairly without favoritism *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree30. I trust senior management to make right decisions for the company’s future *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeNext31. I get information I need to do my job - production schedule, operations targets, policy changes * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 32. Communication between shifts - morning/afternoon/night - is smooth * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 33. Town halls, notice boards, WhatsApp groups keep me informed * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 34. I feel comfortable giving upward feedback/suggestions to management * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 35. Rumors are replaced by facts - communication is transparent * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 36. English + Pidgin communication is clear for all staff levels * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 37. I receive training on food safety, GMP, Quality, HACCP, machine operation and maintenance relevant to my role * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 38. Training helps me work better and reduces errors/waste * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 39. I understand career path from Operator → Supervisor → HOD in the company * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 40. Promotion in the company is based on skill, performance, not just “connection” * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree Next41. Management Trainee and graduate programs prepare people for leadership *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree42. I have opportunities to learn new skills - forklift, PLC, marketing, finance, logistics, warehousing, budgeting, operations, computer *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree43. My manager supports my development and nominates me for training *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree44. I am satisfied with career growth opportunities at the company *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree45. My salary is fair for the work and shift pattern I do *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree46. Pay is competitive vs other FMCG/manufacturing companies *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree47. Salary is paid on/before 25th monthly without delay *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree48. Allowances - shift, housing, transport, meal - are fair and prompt *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree49. HMO/health insurance covers me and family adequately *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree50. Pension contributions are consistent and I understand my benefits *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeNext51. Staff loan/cooperative is accessible for emergencies * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 52. I think the company’s total rewards is reasonable * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 53. My shift/team supports each other to meet production/operations targets * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 54. Production, QC, Maintenance, Warehouse teams work together, not in silos * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 55. “Not my department” attitude is rare - we solve problems together * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 56. Handover between shifts is thorough so work doesn’t drop * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 57. Head Office and factory locations collaborate well * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 58. Team meetings are productive and decisions are executed * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 59. Conflicts are resolved quickly and fairly * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 60. Teamwork at the company is strong * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree Next61. My workload is sustainable within normal hours *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree62. Overtime is reasonable, compensated, and not abused *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree63. Shift rosters allow me time for family and rest *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree64. I can take annual leave without pressure/guilt *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree65. Work stress does not damage my health or sleep *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree66. The company respects my off-duty time - no unnecessary weekend calls *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree67. Canteen, clinic, rest areas support my well-being at work *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree68. Overall, I have healthy work-life balance *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree69. New machines/automation make my job safer and easier, not just faster *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree70. I get training before new equipment/system is introduced *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeNext71. I am encouraged to suggest ideas to reduce waste, improve output, cut downtime * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 72. My ideas for “Kaizen/continuous improvement” are heard and tested * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 73. The company invests in technology to stay ahead of competitors * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 74. Change is communicated early with clear training * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 75. IT systems, SAP, and digital tools work reliably * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 76. Innovation makes the company a better place to work * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 77. The company reduces water, energy, and packaging waste in production * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 78. Environmental practices comply with NESREA/NAFDAC standards * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 79. CSR projects in Ota, Port Harcourt, Lekki, Apapa, Aba, Kaduna and Lagos communities are genuine and impactful * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree 80. “Indomie for Hope” monthly noodles packs and other CSR are felt by staff, not just PR * Strongly DisagreeDisagreeNeutralAgreeStrongly Agree Item #3 Strongly DisagreeItem #3 DisagreeItem #3 NeutralItem #3 AgreeItem #3 Strongly Agree Next81. The company operates ethically - no bribery, fair to suppliers/and stakeholders *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree82. Sustainability goals are part of the company’s strategy, not just words *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree83. I understand how my role helps the company be more sustainable *Strongly AgreeAgreeNeutralDisagreeStrongly Disagree84. I am proud that the company considers people, planet, and profit *Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeRatingRate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Submit